Privacy policy

Welcome to Tyre Owl, your trusted online destination for high-quality wheels and tyres. At Tyre Owl, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make use of our services. By accessing or using the Tyre Owl website, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

We collect various types of information when you use our website, including:

  • Personal Information: We collect your name, email address, phone number, and shipping address when you create an account, place an order, or contact our customer support.

  • Payment Information: When you make a purchase, we collect your payment details, including credit card information, to process transactions securely.

  • Automatically Collected Information: We gather information about your device, IP address, browser type, and browsing behavior on our website using cookies and similar technologies.

2. How We Use Your Information:

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, communicate order status, and provide customer support.

  • Personalization: To personalize your shopping experience, recommend products, and tailor our services to your preferences.

  • Communication: To send you order confirmations, shipping notifications, updates about our products and promotions, and respond to your inquiries.

  • Security: To protect against fraud and unauthorized transactions.

  • Analytics: To analyze website usage, improve our products and services, and enhance the overall user experience.

3. Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purposes of delivering the purchased product or service requested.

4. Data Security:

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Choices:

You can manage your account preferences, including communication preferences, through your account settings. You can also opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

6. Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. It is your responsibility to review this Privacy Policy periodically and stay informed about any modifications.

7. Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

Tyre Owl 
43 Trevor Street
Hornby
Christchurch
8042
Sales@tyreowl.co.nz

Thank you for choosing Tyre Owl. Your privacy is important to us, and we appreciate the trust you place in us by shopping with us.